Chat

FAQs

Have a question that you need to ask? Take a look below, if you don’t see an answer to your question then please use the live chat function.

For our drinking tables, you can book one online or they are first come first serve.

For our gaming tables, we highly recommend booking using the website. We do allow walk-ins if we have the availability but we don’t want you to be disappointed.

Yes you can book Beer Pong online but there will be walk in only tables available in sites that have Beer Pong

For any group parties please get in contact to discuss food reservations using the page in the main menu, for general dining in the venue advanced bookings are not required but can be arranged.

At Roxy we do not allow sports wear (including football shirts and jogging/tracksuit bottoms). Fancy dress has to be tasteful, if in doubt then get in touch to ask if it fits our policy.

We show sky & TNT sports at all of our Roxy Lanes locations, plus our Leeds Boar Lane & Liverpool Cavern Quarter Ball Room sites.

When there is a national event on terrestrial tv we will show this at selected venues. Please check socials to find out where.

We do allow fancy dress but only if it is done in a tasteful manner. If unsure about this then please drop us a message to discuss further.

All our Roxy Ball Room venues are strictly over-18s and operate on a Challenge 25 policy, so we would be unable to accommodate anyone under that age in the venue.

Our Roxy Lanes venues do allow under-18s within certain time frames. Please find your relevant Roxy Lanes venue below with their relevant age restrictions.

Roxy Lanes – Union Street, Bristol allow under-18s with a supervising adult until 5pm (7-Days).

All other Roxy Lanes Venues allow under-18s with a supervising adult until 7pm (5pm on Saturdays).

Apologies for any inconvenience caused.

Contact us on the form in the menu at the bottom of this page for all lost property. This form goes through to the venue team.

The powder contains a blend of the walnut shell but not the walnut itself


Nutshell contains fewer allergens than the nut itself, and the danger of an allergic reaction is therefore considerably less.

The only way to get an allergic reaction to this product is to absorb it orally.


This is a quote directly from the supplier

If using your own shoes, please ensure they are a safe, flat-soled and non-marking shoe. Heels, open-toe, flip-flops or similar footwear are not permitted, bowling shoes can be found at the games desk.

All of our bars are cashless and we accept all major card providers

If you email us on customerservice@roxyleisure.co.uk we can get back to you over email

Fill out my online form.